Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you:

• Create an account
• Set up monitoring agents
• Configure notification preferences
• Contact our support team
• Subscribe to our service

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Monitor websites as you've configured
• Send you notifications about changes
• Process your payments
• Respond to your comments and questions
• Detect and prevent fraud and abuse

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who help us operate our Service (e.g., payment processors, hosting providers)
• If required by law or to respond to legal process
• To protect the rights, property, and safety of PromptJoy, our users, or others
• With your consent or at your direction

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our Service.

6. Third-Party Services

Our Service may use third-party services such as:

• Payment processors (Stripe) for billing
• Email service providers for notifications
• Analytics services to understand usage patterns
• AI providers (OpenAI, Anthropic) for processing monitoring requests

These third parties have their own privacy policies governing their use of your information.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Export your data in a portable format

8. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@promptjoy.com
Address: PromptJoy, Inc.